Georgia Oglethorpe Award Process, Inc.
Leading Georgia's Organizations to Improve Performance
What steps can your Organization take in its journey to improve?
Georgia Oglethorpe offers three options to learn and use the Criteria for Performance Excellence: Step 3, Georgia Oglethorpe Award; Step 2, Georgia Progress Award; and Step 1, Georgia Focus Recognition.
Step 3: Georgia Oglethorpe
-2010 Baldrige Criteria = 2010-2011 Georgia Oglethorpe Award (pdf)
Step 3, Georgia Oglethorpe Award is listed first because it uses the robust Criteria for Performance Excellence body of knowledge. The Criteria were developed as a diagnostic tool to determine an organization’s strengths and opportunities for improvement within context of the Criteria. Over time organizational leaders have found this body of knowledge to be useful in creating and sustaining successful, higher performing organizations. The Criteria can be used for education, planning, assessment, and more. They provide a roadmap to lead an organization where its leadership wants it to go.
We are currently using the 2009-2010 Baldrige National Quality Program: Criteria for Performance Excellence booklet for our 2010-2011 Georgia Oglethorpe Award assessments. This is until our own booklet with the identical Criteria is available.
Step 2: Georgia Progress Award
2010-2011 Criteria: Georgia Progress Award (pdf)
Click above to request this booklet when available.
Step 2, Georgia Progress Award, offers a streamlined version of the robust Criteria for Performance Excellence. The process used for both self- and third-party assessment, along with judging, is the same as for Step 3, Georgia Oglethorpe Award. The difference is in the Criteria detail and the extent of what you are asked to provide. For assessment purposes, Step 2 provides a logical progression from Step 1, Georgia Focus Recognition. The 2010-2011 Criteria: Georgia Progress Award booklet will be available soon on our Web site.
Step 1: Georgia Focus
Step 1, Georgia Focus
Recognition is based
on the Criteria for Performance
Excellence and provides organizational leaders an independent,
self-contained, self-assessment tool. Click on the link above to download
Step 1, Georgia Focus Recognition, differs from the other two
significantly. First, successful completion of the process leads to public
recognition and a certificate. It is not a competition against the Criteria.
Second, it offers an easy way to learn and use the Criteria and the
self-assessment system. This makes self-assessment using the other two
approaches more effective, efficient, and valuable. Third, if used as intended,
Georgia Focus Recognition reveals knowledge of how a leadership and management
system should be viewed to optimize limited resources. Viewing the organization
as an inter-dependent system, organizational leaders identify strengths and
opportunities for improvement. Completing this step is educational and a great
way to begin making organizational performance improvements.
Step 1, Georgia Focus Recognition, and Step 2, Georgia Progress Award, both reflect the same core values and concepts embodied in the robust Criteria for Performance Excellence used for Step 3, Georgia Oglethorpe Award. All three provide elements that all organizations will find beneficial to incorporate into daily operations. None of the three steps is a pre-requisite to the other, although organizations new to the Criteria framework and assessment process are encouraged to begin with Step 1. Successful, ongoing, and long-term use of the Criteria for Performance Excellence can guide organizational leaders to create and sustain a successful, higher performing organization. Use of the Criteria can serve as a predictor, not a guarantee, of longer-term successful bottom-line performance.
Regardless of where you choose to begin, the 2009-2010 Baldrige National Quality Program: Criteria for Performance Excellence booklet should be used as a reference. It offers definitions of key terms, explanations of the Criteria, elements involved in the scoring system, and much more. Understanding these makes your assessment experience more meaningful, more valuable, and accelerates success of your organizational performance improvement efforts.
Third-party assessment, feedback,
and recognition are available from Georgia Oglethorpe Award Process, Inc. Forms
and Information Needed to Submit Your Self-Assessment can be downloaded from
below. Assessments are completed by members of the distinguished all-volunteer
Georgia Oglethorpe Board of Examiners. These
individuals undergo approximately 75 – 90 hours of education annually.
Click on this Board
of Examiners application
link to view the application on this Web site. We
encourage you to attend the training and become a member of the examiner team.
Forms and Information Needed to Submit Your Self-Assessment.
Intent to Apply Form
Listings And Descriptors Form (pdf)
Click above to request additional information on submitting an applicant for assessment and recognition.